| 000 | 00391cam a2200169ua 4500 | ||
|---|---|---|---|
| 001 | 12292 | ||
| 008 | 160128n ii |||gr||||Z||||||eng | ||
| 020 | _a81-203-2994-5 | ||
| 040 | _aMAIN | ||
| 041 | _aEnglish | ||
| 082 | _bFJE | ||
| 100 | _aFjermestad,J. | ||
| 245 | _aElectronoc customer relationship management | ||
| 250 | _a1st ed. | ||
| 260 |
_aDelhi: _bPrentice Hall. |
||
| 942 | _cBK | ||
| 999 |
_c12278 _d12278 |
||